Cancellation

At dashcases.com (CLOHMOH ECOMMMERCE LLP), we understand that sometimes you may need to cancel your order. We have a straightforward cancellation policy in place to ensure a hassle-free experience for our customers.

Timing: You can cancel your order within 24 hours or before receiving the dispatched message for the order placed. This gives you the flexibility to change your mind or make any necessary adjustments to your purchase.

How to Cancel: To cancel your order, simply send an email to hi@dashcases.com. Our customer support team will assist you with the cancellation process. Please make sure to include your order details, such as the order number and your contact information, in the email.

Refund: If your cancellation request is received within the specified time frame, we will process a refund for the full amount paid. The refund will be issued to your original payment method within 5-10 business days. Please note that it may take some time for your bank or credit card company to process the refund and post it to your account.

Exceptions: It's important to note that once an order has been dispatched, it cannot be cancelled. If you receive the dispatched message for your order, please contact our customer support team for further assistance.

Contact Information:

Phone number: 9380795977

Email: hi@dashcases.com

 

We strive to provide the best customer service and ensure your satisfaction with every purchase. If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to help!